Privacy Policy

1. Who we are

This website is operated by E Labs Ventures Ltd, a company registered in England and Wales. Our registered address is 128 City Road, London, EC1V 2NX. When we refer to "we", "us", or "our" in this policy, we mean E Labs Ventures Ltd.

2. What data we collect

We may collect and process the following personal data:

• Identity data — First name.
• Contact data — Email address.
• Technical data — IP address, browser type and version, time zone setting, operating system, and other technology identifiers on the device you use to access our website.
• Usage data — Information about how you use our website and services.

3. How we collect your data

We collect data through:

• Direct interactions — When you fill in forms on our website (e.g. signing up for a course or contacting us).
• Automated technologies — As you interact with our website, we may automatically collect technical and usage data through cookies and similar technologies.

4. How we use your data

We use your personal data for the following purposes:

• To provide you with access to our courses and resources.
• To send you the course access link and related communications you have opted into.
• To respond to enquiries submitted through our contact form.
• To improve our website, content, and services.
• To comply with legal obligations.

5. Legal basis for processing

We rely on the following legal bases under UK GDPR:

• Consent — Where you have given clear consent for us to process your personal data for a specific purpose (e.g. receiving course emails).
• Legitimate interests — Where processing is necessary for our legitimate interests (e.g. improving our services), provided those interests are not overridden by your rights.
• Legal obligation — Where we need to comply with a legal obligation.

6. Data storage and security

Your data is stored securely using industry-standard cloud infrastructure providers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you wish to have your data deleted, please contact us using the details below.

8. Third-party services

We may share your data with the following categories of third-party service providers:

• Email delivery — To send transactional and course-related emails on our behalf.
• Database hosting — To securely store your data.
• Analytics — To understand how our website is used and improve the experience.

We do not sell your personal data to third parties.

9. Your rights

Under UK GDPR, you have the right to:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Request correction of inaccurate or incomplete data.
• Erasure — Request deletion of your personal data.
• Restriction — Request that we restrict processing of your data.
• Data portability — Request a transfer of your data to another organisation.
• Objection — Object to our processing of your personal data.
• Withdraw consent — Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address below. We will respond within one month.

10. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: elliot@e-labs.agency
• Post: E Labs Ventures Ltd, 128 City Road, London, EC1V 2NX